RCPA - Rehabilitation and Community Providers Association


HCSIS Child Incident Reporting Goes Live
August 2, 2007

Across the commonwealth on Monday, August 6 the Office of Children, Youth and Families (OCYF) will initiate Incident Management through the Home and Community Services Information System (HCSIS). Providers licensed by the state and county agencies under Pa. Code Title 55, Chapters 3130, 3700, and 3800 and that provide or secure support or services for children in these service systems are reporters and are to file all incident reports using HCSIS. An OCYF bulletin is being published to provide additional guidance regarding the transition to the use of HCSIS for reporting of incidents in OCYF licensed facilities. For answers to any policy related questions, please contact your OCYF Regional Office.

Question and Answer Calls During Week of August 6
During the first week of GO-LIVE, incident management liaisons and business partner administrators will have the option to join a daily conference call and ask questions directly to the OCYF implementation team.

  • Dates: Daily, August 6-10
  • Time: 9:30 – 10:00 a.m.

Please note that phone lines can handle a maximum of 72 callers. OCYF apologizes in advance if persons are unable to join due to call volume.

For Assistance with HCSIS Functionality
The HCSIS HelpDesk team is ready to answer system-related questions. The HCSIS HelpDesk is available Monday – Friday, 8:00 a.m. – 5:00 p.m. by contacting:

OCYF Incident Management Training
The HCSIS Learning Management System (LMS) contains a wealth of information including training materials and tip sheets. Access web-based courses and download pre-recorded demonstrations, tip-sheets/job-aids, and FAQ documents from the LMS for review. To visit the HCSIS LMS, please access https://www.humanservices-r.state.pa.us/HCSISLMS into the browser address bar.

Representatives from OCYF and Deloitte Consulting will attend the September 18 Children’s Committee meeting to present and discuss the Incident Management system.

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