Susan Coyle; Chartiers Center
Charlie Barber, Esq; Erie County Care Management, Inc.
Colleen Stuart; Venango Training & Development Center, Inc.
Noreen Fredrick; University of Pittsburgh Medical Center
Immediate Past Chairperson
Dennis Nebel, PsyD; Human Services Center
Richard S. Edley, PhD; RCPA
- Tony Beltran; Pittsburgh Mercy
- James Bobeck; Step By Step, Inc.
- Susan Blue; Community Services Group
- Brandy Burnham; AHEDD
- Carl Clark; Devereux Advanced Behavioral Health
- Ted Dallas; Merakey
- Mandy Fauble; Safe Harbor Behavioral Health of UPMC Hamot
- Mike Hopkins; Children’s Service Center of Wyoming Valley, Inc.
- Robert Labatch; Hope Enterprises, Inc.
- Frederick A. Massey, Jr.; Familylinks, Inc.
- Joanne Tangney; Success Rehabilitation, Inc.
- Jeff Wilush; Horizon House, Inc.
Richard S. Edley, PhD
Richard Edley is lead executive for RCPA, responsible for all aspects of operations and direction for the association. His professional career began in 1988 and most recently he was president and CEO of PerformCare/Community Behavioral HealthCare Network of Pennsylvania, Inc., a national, full-service, behavioral health managed care organization. Dr. Edley oversaw all aspects of the organization including operations, business development, provider contracting, and finance with annual revenue of over $350 million. His baccalaureate degree is from Boston University and he holds master’s and doctorate degrees in clinical psychology from Emory University. He was an intern and post-doctoral fellow at McLean Hospital, where he held a faculty appointment at Harvard Medical School, Department of Psychiatry. Dr. Edley is a national presenter and is published in a broad variety of areas.
Event Planner/Accounts Payable Manager
Allison Brognia is responsible for meeting planning, accounts payable, and administrative support to staff at RCPA and RCPSO. She graduated Summa Cum Laude with a Bachelor of Science in Business Administration and a Concentration in Management from East Carolina University. Prior to taking on her role at RCPA, she spent 14 years in retail management for Target Corporation, in departments such as Guest Experience, Human Resources, Sales, and Logistics. Allison made a career change to business administration and joined the association staff in 2018.
Director, Rehabilitation Services Divisions
Melissa Dehoff is responsible for all medical rehabilitation and brain injury service issues. Ms. Dehoff attends multiple state-level meetings to advocate on behalf of members on brain injury and rehabilitation issues and is a member of the Department of Health Traumatic Brain Injury Advisory Board. She has more than 20 years’ experience in the health care industry. Prior to her role as policy specialist for RCPA, she served as director, post-acute care services for The Hospital and Healthsystem Association of Pennsylvania, where she was responsible for assessing the impact of proposed federal and state regulations, legislation, and other issues that impacted providers across the health care continuum. She is proficient in federal and state regulations and requirements including Medicare, customer service functions, provider relations, budgeting, and management and internal control development.
Sarah Eyster, MSW
Director, Mental Health Division
Sarah Eyster represents the association at state-level meetings and serves as staff liaison to the Mental Health Committee. She is responsible for member communication of, and the analysis of, Department of Human Services and other key policy decisions. As eastern region representative, Ms. Eyster has an ongoing local connection with providers in the southeast and northeast regions of the state. She has been a member of the association Conference Committee for 13 years and continues to serve in this capacity. Prior to joining RCPA, Ms. Eyster held several positions with Community Behavioral HealthCare Network of Pennsylvania/PerformCare, a behavioral health managed care company, for more than 13 years. In addition, she has a long history of working for and with providers to enhance service delivery to Pennsylvania residents. After receiving a Bachelor of Arts degree in social work, Ms. Eyster attained the Masters of Social Work from Marywood University, Scranton. As a social worker, she is passionate about ensuring access to quality care for people who need it.
Director, Intellectual/Developmental Disabilities Division
Carol is responsible for directing the association’s public policy and member services for providers of IDD services. This includes advocating with government officials, researching and responding to issues impacting members, and writing position papers and persuasive correspondence to policymakers. Carol has 36 years of experience providing services and supports to individuals with special needs and their families, through several positions at The ARC of Cumberland/Perry Counties (CPARC), where she served as Director of Residential Services since 1986. Carol oversaw a great expansion of services in this area and has a solid understanding of the system and regulations. Most recently, Carol served as one of the RCPA provider representatives on the Office of Developmental Programs work group to revise the Chapter 51 regs and create the newly proposed 6100 regs. She has also served on the RCPA Annual Conference Committee since 2015. Carol has done a great deal of volunteer work in her community, including serving as a committee member for Scouts Troop 185, and volunteering for Huntsdale Fire Company.
Director, International Pediatric Rehabilitation Collaborative
Cindi Hobbes provides guidance and leadership for members of the collaborative. Her role is to engage pediatric rehabilitation providers to network, share resources, and improve the provision of rehabilitation services for children. She is responsible for meeting planning and facilitation (including webcasts), data management, project oversight, and membership recruitment. Cindi also manages all content of the IPRC website. Cindi has a strong clinical background as a pediatric physical therapist and holds a Master of Science Degree in Physical Therapy from Ithaca College. Cindi has over a decade of clinical experience providing physical therapy services for children in inpatient, outpatient, school, and home-based settings, and has a passion for excellence in pediatric rehabilitation.
Kristen Houser, MPA
Director, Drug & Alcohol Division
Kristen Houser is responsible for directing RCPA’s public policy, regulatory, and member services for providers of drug and alcohol treatment, and serving as a liaison to key stakeholders and government officials. She brings extensive experience in coalition building, legislative and policy advocacy, media and public relations, and public speaking to RCPA from nearly 30 years of working to end sexual and domestic violence. She comes to RCPA after nine years of service as Chief Public Affairs Officer for the Pennsylvania Coalition Against Rape (PCAR) and National Sexual Violence Resource Center (NSVRC). Kristen is a twice-Governor Appointed member of the Pennsylvania Commission for Women, and a member of the Alumni Board of the Penn State College of Health and Human Development. She holds a bachelor’s degree in Human Development and Family Studies from Penn State and a Master of Public Administration from the University of Nebraska-Omaha.
Linda Kaufmann is responsible for administrative support for membership and conference activities, as well as general organizational support for staff at RCPA. She has more than 20 years of experience in this field. Prior to assuming her role at RCPA, she served as Administrative Assistant for Pennsylvania Higher Education Assistance Agency (PHEAA), The Hospital & Healthsystem Association of Pennsylvania (HAP), and Pennsylvania Advocacy and Resources for Autism and Intellectual Disability (PAR). Linda joined the association staff in 2018.
Accounts Receivable/Membership Services Manager
Tieanna Lloyd is responsible for all RCPA accounts receivable transactions, manages RCPA membership records, and is the lead contact for RCPA Partner organizations. In addition, Ms. Lloyd is the registrar for the association conference, provides administrative support to the PCPA Workers’ Compensation Trust, and performs a variety of other administrative tasks. She joined the association in 1996 when she was hired on a per diem basis to provide support for the conference. At that time, she was employed at a hospital in the Harrisburg area. In 2007, she left the medical field for primary employment with the association. Ms. Lloyd has an Associate of Arts degree in accounting from Harrisburg Area Community College.
Assistant to the President/CEO, Finance Manager
Tina Miletic works directly for the president/CEO, offering support on special projects involving association activities. Ms. Miletic assists the president/CEO in preparing, and maintaining a calendar, for scheduled meetings and events, and is responsible for organizing and coordinating association meetings. In addition, Ms. Miletic provides accounting services for the association, including developing and monitoring the budget, processing month-end entries and financial reports, reconciling bank statements, bi-weekly payroll, analyzing cash flow, and processing accounts payable. She is the liaison with the auditors and is responsible for the information provided for year-end filings. Ms. Miletic has worked for the association since 1998. She holds an associate’s degree and has extensive experience in management, accounting, and financial reporting.
Sharon Militello is responsible for the design, development, and maintenance of the association website and social media pages; editing and preparation of communications; preparing and running webcasts; cultivating media relations; and maintaining relationships with technology support vendors. Most recently, Mrs. Militello was director of communications at the Keystone Chapter of Associated Builders and Contractors, Inc., Mount Joy. Prior to that, she held various positions in marketing, public relations, advertising, and events planning. Winner of a national French competition, Mrs. Militello holds a BA in communications from Rutgers University.
Jack Phillips, JD
Director, Government Affairs
Jack Phillips is responsible to assist the association with health policy, which primarily includes member communication and advocacy with the governor’s office, General Assembly, and state regulatory agencies. Mr. Phillips was most recently at the Pennsylvania Department of State as director of government affairs. Prior to employment with the commonwealth, he worked in government affairs for trade associations, an international corporation, and a lobbying/consulting group. He has a Bachelor of Arts in Political Science from West Chester University and the Juris Doctorate from Widener University School of Law.
Director, Children’s Division
Jim is responsible for the oversight of all policy and regulatory issues related to children’s services, and serving the members’ vision goals through integrated efforts with key systems stakeholders. The divisional focus areas include mental health, intellectual and developmental disabilities, substance use disorder, education, pediatric care, children and youth, and juvenile justice. Jim brings 30 years of cross systems advocacy and organizational and strategic planning experience to RCPA. He most recently worked for Merakey and has served in several key positions, including Chief Juvenile Probation Officer at the Philadelphia Family Court, Admissions Director at George Junior Republic, and he began his career at Montgomery County Juvenile Probation. Jim has served on several state and national committees for child welfare policy and systems change initiatives, including work with the MacArthur and Pew foundation. He received a bachelor’s degree from Mount Saint Mary’s University, he holds a Master of Administration, and graduated Magna Cum Laude from Shippensburg University.