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Tags Posts tagged with "incident management"

incident management

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Adult Autism Waiver (AAW) and Adult Community Autism Program (ACAP) providers are invited to sign up for a scheduled one-on-one virtual office hour (VOH) session to discuss incident management topics with ODP-BSASP. Providers may sign up for one 30-minute session, and multiple staff from the provider may join at the provider’s discretion. Topics for discussion may include:

  • Provider-specific IM issues or concerns;
  • EIM reports;
  • General questions about certified investigations;
  • Brainstorming ideas of how to improve “performance” related IM tasks;
  • A review of provider IM data and compliance; and
  • Discussion of provider trends.

We encourage AAW providers and ACAP to take advantage of this opportunity. Sessions are offered in 30-minutes intervals and are on a first-come, first-served basis.

Friday, December 15
First Scheduled Session Begins at 8:30 am
Register Here
Please be sure to complete all required information in order to reserve your time slot. 

Please contact the Provider Support Inbox with questions.

Tablet on a desk - Newsletter

The Pennsylvania Office of Developmental Programs (ODP) has shared an informational flyer for ODP’s Division of Quality Management’s QM Spotlight, the seventh in a series of quarterly publications that “connects the dots” between Quality Management (QM), Risk Management (RM), and Incident Management (IM). Administrative Entities (AE), Supports Coordination Organizations (SCO), Providers, Quality Assessment and Improvement (QA&I) reviewers, and others in the service system should reference this information as they work toward achieving ODP’s vision to “continuously improve an effective system of accessible services and supports that are flexible, innovative, and person-centered.”

Photo by Christina @ wocintechchat.com on Unsplash

Adult Autism Waiver (AAW) and Adult Community Autism Program (ACAP) providers are invited to sign up for a scheduled one-on-one virtual office hour to discuss incident management topics with ODP-BSASP. Providers may sign up for one 30-minute session, and multiple staff from the provider may join at the provider’s discretion. Topics for discussion may include: provider-specific IM issues or concerns; EIM reports; general questions about certified investigations; brainstorming ideas of how to improve “performance” related IM tasks; review of provider IM data and compliance; and discussion of provider trends.

We encourage AAW providers and ACAP to take advantage of this opportunity. Sessions are offered in 30-minutes intervals and are on a first-come, first-served basis. The first session is scheduled to begin at 12:30 pm on Wednesday, September 13. To register, visit here. Be sure to complete all required information to reserve a time slot.

Please contact the Provider Support Inbox with questions.

The upcoming AAW quarterly meetings will be held for all Office of Developmental Programs (ODP) providers and Support Coordinators (SC) providing AAW services. Pam Treadway and Heather Easley will facilitate these meetings with the intent to provide updates on incident and risk management related activities, share AAW data, inform providers of any upcoming changes, review ODP expectations, etc. Providers will be able to network with one another and ask questions directly to BSASP.

The upcoming meeting will have a focus on restrictive interventions. Our BSASP clinical colleague, Jordan Hollander, will join for this focused topic presentation/discussion.

Friday, April 14
2:30 pm – 4:00 pm
Register Here
Multiple staff from a provider may attend but should register separately. Be sure to complete all required information to confirm attendance.  A link to the meeting will be send prior to the scheduled meeting date.

Future Meeting Dates:

  • July 18, 9:00 am – 10:30 am
  • October 19, 2:30 pm – 4:00 pm

Registration announcements for future dates will be sent out prior to the meeting date.

Please contact the Provider Support inbox with questions.

ODP Announcement 23-024 states that the Office of Developmental Programs (ODP) and the Columbus Organization are pleased to announce the release of a new Incident Management (IM) training series on the MyODP website. The course, “Leadership’s Role in Reporting, Investigating, and Responding to Incidents,” focuses on the responsibility of leaders for the overall implementation of a high-quality Incident Management system that effectively protects the health and safety of individuals and aligns with the requirements set forth in Incident Management Bulletin 00-21-02.

You can access the course, which contains the webcast series, here.

ODP Announcement 22-070 announces the release of a new Incident Management (IM) training series on the MyODP website, which focuses on incident prevention and reducing recurrence of incidents.

The course is titled “Preventing Incidents” and is relevant for all stakeholders. This course contains a seven-part training that focuses on the general safety of individuals with an intellectual or developmental disability, using a person-centered approach to prevent future incidents, anticipating situations and recognizing potential signs of mistreatment, communicating what you know and elevating concerns, proactive vs. reactive risk mitigation strategies, developing effective corrective actions, using data to improve overall quality, and self-care, taking care of yourself while supporting others.

Upon completion of the webcast series and successful completion of the post-test, 2 hours of training credits will be awarded. Visit here for a link to the course, which contains the webcast series.

ODP Announcement 22-048 serves to clarify the role and responsibility of providers to ensure individuals and amilies are provided access to Incident Management information as well as education on this topic.

As previously noted in ODP Announcement 21-071, published on 10/13/2021, the “Incident Management Family Guide: When Something Bad Happens to Someone I Care About or Support” was introduced with the announcement of Incident Management (IM) Bulletin trainings that were made available via MyODP. The Incident Management Family Guide was developed by and for families to provide information about incident management processes and to address some of the common questions and concerns they may have when they witness or are informed of something negative happening to their loved one.

Please see the announcement for a full review of provider responsibilities. Also, you can visit MyODP’s website to see the course that contains the webcast series “Responding to Incidents” and two guides: the “Incident Management Family Guide: When Something Bad Happens to Someone I Care About or Support” and “A Guide to Victim’s Assistance.”