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Authors Posts by Richard Edley

Richard Edley

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Dr. Richard Edley is the lead executive for RCPA and is responsible for all aspects of operations and direction for the association. His professional career began in 1988 and most recently he was president and CEO of PerformCare/Community Behavioral HealthCare Network of Pennsylvania, Inc., a national, full-service, behavioral health managed care organization.

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Photo by Chris Montgomery on Unsplash

Join Stacy DiStefano, Dr. Sailaja Musunuri, Melissa Fox, and Chris Wolf as they present the Integrated and Complex Care for Special Populations Symposium, moderated by Tine Hansen-Turton.
Wednesday, March 15, 2023
3:30 pm – 5:00 pm
Register Here

Description:

Nothing is more urgent than solving the problem of how to address the fragmented systems and gaps in care for the most complex populations. Join Woods Services to hear from expert panelists in the field of health and human services who will speak from experience about meeting the medical and behavioral healthcare needs of populations that require complex care, such as people with intellectual disability and/or behavioral health complexities — a challenge for both the individuals in need and their healthcare providers. Panelists will discuss how they have built programs and services, and how an integrated and coordinated service delivery system of programs and services around a population, taking into account their changing needs over time, not only better serves that group — and is what these individuals prefer — but is an approach that will also result in large, cohesive, and concentrated market shares, making it a sustainable model. We hope you’ll join us for an informative, dynamic discussion. Moderated by Tine Hansen-Turton, President and CEO of Woods Services.

Thriving Through Transformation Symposia Series:

This symposium is the third in a series of four symposia that stem from key themes in the newly-released book Thriving Through Transformation: A Practical Guide to Creating Organizational Change in the Social Sector by Woods Services. For more about the book and the series, see below.

Visit here to purchase a paperback copy of the book.

Visit here to download the free digital version.

Learn more about the speakers, agenda, and registration details here.

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Join Lydia Dawson, Erin Drummond, Marco Giordano, and Toni Pergolin as they present the Employee Engagement Symposium, moderated by Tine Hansen-Turton.
Thursday, February 16, 2023
3:30 pm – 5:00 pm EST
Virtual Event
Register Here

Description:

How do you promote workplace practices and cultures that lead to satisfied employees and improved business outcomes in the health and human services sectors? How do you draw on employees’ knowledge and ideas to improve and grow services? Our panelists will address these questions and share their best strategies for successful employee engagement. This symposium is moderated by Tine Hansen-Turton, President and CEO of RCPA member Woods Services.

Thriving Through Transformation Symposia Series:

This symposium is the second in a series of four symposia that stem from key themes in the newly released book Thriving Through Transformation: A Practical Guide to Creating Organizational Change in the Social Sector by Woods Services. For more about the book and the series, see below.

Visit here to purchase a paperback copy of the book.
Visit here to download the free digital version.

Learn more about the speakers, agenda, and registration details here.

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Workers Who Serve People With Disabilities Must Earn More
By Richard Edley, RCPA President/CEO
Read the print version in the Harrisburg Patriot-News, January 19, 2023

Providers who care for individuals with intellectual disabilities and autism (ID/A) are being pummeled by a workforce shortage driven by low wages and high vacancy and turnover rates.

RCPA partnered with The Arc of Pennsylvania and The Provider Alliance to have the Center for Healthcare Solutions examine the state’s ID/A workforce. The survey evaluated critical data on pay practices, hourly wages, scheduled positions, filled positions and separations for more than 9,000 employees representing 40 positions in 52 organizations.

The findings are stark.

Wages for direct support professionals who help ID/A children and adults with their basic daily living needs average $16.61 per hour, less than some fast-food restaurants. The turnover rate for DSPs is 38%, with providers reporting a vacancy rate of 28%. The numbers are similar for other residential and program supervisors.

The study also found that 14% of all DSP hours are paid at an overtime rate, and 41% of providers are now engaged in a more costly practice of contracting for staffing services to manage the workforce shortage.

Because human services like ID/A are funded primarily by Medicaid, providers cannot raise prices like private businesses to pay higher wages. So chronic underfunding by the state only
exacerbates these operational challenges.

ID/A providers simply do not have the staff they need to serve the thousands of Pennsylvanians receiving or waiting for critical services.

This is a system that is strained past its breaking point, and it needs our support now.

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