Mental Health Care Workers Face Too Many Needs and Not Enough Money on the Front Line of PA’s Self-Made Crisis, RCPA Member Scranton Counseling Center Featured

Article by Spotlight PA: Posted December 17, 2025

Excerpt below:

Part three of Spotlight PA’s The Cost of Failing series:

The online reviews of Scranton Counseling Center can be as scathing as they are glowing.

“I really like this place it makes me feel safe to talk to people.” Five stars.

“I have been a waitlist for ten months now for therapy.” One star.

“Fantastic!”

“The worst.”

“I wish I had gone sooner.”

“Stay away at all costs!”

This is the reality of providing mental health care in Pennsylvania.

Scranton Counseling is a community mental health provider serving Lackawanna and Susquehanna Counties where staffers try to stick to a simple ethos: Help everyone they can.