Tags Posts tagged with "CHC MCO"


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The brain injury quarterly meetings with the Community HealthChoices (CHC) Managed Care Organizations (MCOs) will continue to be held in 2024. The meetings will be held from 1:00 pm – 4:00 pm via webcast on the following dates:

  • January 11, 2024
  • April 25, 2024
  • July 18, 2024
  • October 10, 2024

Each CHC-MCO will be allocated a specific timeframe for their portion of the meeting. Meeting announcements, registration, and the link to participate in the calls will be sent to members prior to each call. If you have any questions, please contact Melissa Dehoff.

From June through August 2023, the Office of Long-Term Living (OLTL) held Listen and Learn Sessions across Pennsylvania. There were a total of sixteen in-person sessions and three virtual sessions where Community HealthChoices (CHC), OBRA, Act 150, and Living Independence for the Elderly (LIFE) participants, family members, and community members were able to offer input on how OLTL could improve its programs.

A summary of the input provided is now available and can be viewed here.

The meeting documents from the September 6, 2023, Managed Long-Term Services and Supports (MLTSS) Subcommittee meeting are now available. The documents include the agenda, transcript, and PowerPoint presentations. You can find the documents below:

The next MLTSS Subcommittee meeting is scheduled for October 4, 2023, from 10:00 am – 1:00 pm in the PA Department of Education’s Honors Suite at 333 Market St. in Harrisburg, PA. The option to participate via webinar is also available. To participate via webinar, please register here. After registering, you will receive a confirmation email containing information about joining the webinar. Remote captioning and streaming services will be provided; if you require these services, please visit the remote captioning and streaming services link.

The RCPA 2023 Annual Conference A Decade of Unity is scheduled for October 10 – 13, 2023, at the Hershey Lodge. The sessions listed below are a sample of the sessions planned, and these include the opportunities to interact with DHS, OLTL, and Aging Department leaders. This will be further enhanced by the participation of current and prospective CHC-MCOs. Of course, a number of networking events with your peers, technology innovators, and vendors to improve your operations make these days a must-have for your agency! View the list below of planned sessions for your PD&A teams:

  1. State of the State: DHS Secretary Arkoosh
  2. Become a Destination Employer
  3. Moral Injury: Reframing and Repair
  4. Restrictive Practices Across the States: Strategies to Advocate for Change
  5. The Happy Valley FitLink Approach to Inclusive Wellness
  6. OLTL Updates and Quality Initiatives
  7. Driving Pennsylvania’s Health Care Transformation: Integrating Perspectives for Advanced Patient-Centered Care
  8. Value-Based Purchasing: A Survival Guide
  9. Beyond Accessibility: Diversity and Inclusion in the Disability Community
  10. Addressing the Workforce Crisis: Strategy and Policy Learnings From Four Organizations
  11. Enabling Technology: The Why, What, and How Needed to Make it Happen
  12. Leadership and Navigating Change (1 and 2)
  13. Getting Past the First Meeting to the Contract Negotiation
  14. Revealing the Potential of Smart Home Technologies for People With Disabilities Through Research and Resources
  15. Findings on Stakeholder Engagement for the PA Master Plan for Older Adults
  16. Reducing Health Disparities Through a Collaborative Approach to Value-Based Contracting
  17. Attracting and Retaining the Best Talent: Mitigating Bias in Hiring, From Sourcing Through Onboarding
  18. Independence and Wellness Through Employment

Use this link for quick, convenient online registration for the 2023 Annual Conference! You can view the brochure for the full schedule as well as the RCPA Conference website for further details. We look forward to seeing you in Hershey this October!

During a recent Home and Community-Based Services (HCBS) provider call, a number of issues and concerns were raised specific to AmeriHealth Caritas/Keystone to the Office of Long-Term Living (OLTL) staff. OLTL decided to schedule a call with staff from AmeriHealth Caritas/Keystone and providers that utilize them as their Community HealthChoices (CHC) Managed Care Organization (MCO). Some of the topics to be discussed include the CHC-MCO scorecard, timeliness and length of time for authorizations, terminations, and issues about HHA.

The call is scheduled for August 23, 2023, from 9:00 am – 10:00 am. To join in this discussion, the call information is provided below:

Microsoft Teams meeting
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Meeting ID: 250 176 587 490
Passcode: GJwBmd
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+1 267-332-8737,,463224577#   United States, Philadelphia
Phone Conference ID: 463 224 577#
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