Tags Posts tagged with "COA"


Best Practices When Working With Medical Interpreters in Therapeutic Settings
Monday, September 11, 2023
1:00 pm – 2:00 pm EDT; 12:00 pm – 1:00 pm CDT;
11:00 am – 12:00 pm MDT; 10:00 am – 11:00 am PDT

Sally De Arruda, MSHA

Speaker Bio:
Azalia (Sally) De Arruda is a medical interpreter and the Language Service Manager at Mt. Washington Pediatric Hospital in Baltimore, Maryland, where she has worked for the past 16 years. Sally began her career in the Admissions Department and was instrumental in the creation of the hospital’s Language Service Program that she now leads.

Sally holds a Master’s Degree in Health Administration and has specialized training as a medical interpreter, including coursework in The Community Interpreter 40-hour training course, Medical Terminology, Qualified Bilingual Staff Program, and ACTFL Oral Proficiency Interview.

Sally is passionate that all patients should receive the best possible care, including those with limited English proficiency. Through her work on and with the rehabilitation team, Sally has developed a robust program to ensure that the best possible rehabilitation care be provided even when language barriers are present.

Objectives: At the end of this session, the learner will:

  • Identify the key differences between an interpreter and a translator;
  • Recognize behaviors, practices, or pitfalls to avoid when working with a medical interpreter;
  • Implement three practical ways for a clinician to interact with a medical interpreter during a medical appointment; and
  • Discuss the value of a medical interpreter as a member of the rehab team.

Audience: This webinar is intended for all members of the rehabilitation team, including medical staff, nurses, physical therapists, occupational therapists, speech language pathologists, licensed psychologists, mental health professionals, and other interested professionals.

Level: Intermediate

Certificate of Attendance: Certificates of attendance are available for all attendees. No CEs are provided for this course.

Registration: Registration is complimentary for members of IPRC/RCPA. Registration fee for non-members is $179. Not a member yet? Consider joining today. Multiple registrations per organization are permitted.