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Q&A

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The Office of Long-Term Living (OLTL) hosted a virtual Transportation Summit on December 11, 2023. Answers to questions asked during that webinar can be found on the Community HealthChoices (CHC) Communications to CHC Participants web page under the heading “Community Meetings/Information Sessions.” The Q&A document is also available here.

Questions about CHC transportation provided through a CHC managed care organization (MCO) should be directed to the CHC-MCO through one of these methods:

​AmeriHealth Caritas Pennsylvania Website
Phone: 1-855-235-5115 (TTY 1-800-235-5112)
Questions? Submit inquiries through this contact form.

​Keystone First Website
Phone: 1-855-332-0729 (TTY 1-855-235-4976)
Questions? Submit inquiries through this contact form.

​PA Health & Wellness Website
Phone: 1-844-626-6813 (TTY 711)
Questions? Submit inquiries through this contact form.

​UPMC Community HealthChoices Website
Phone: 1-844-833-0523 (TTY 711)
Email

Questions about the Medical Assistance Transportation Program (MATP), including how to contact your local MATP provider, information is found on the MATP website.

For information on the Pennsylvania Department of Transportation (PennDOT) Shared-Ride Program, please visit the Seniors and Persons With Disabilities web page.

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The Department of Human Services (DHS) just announced that, due to reaching capacity in the February 9 meeting, they are adding a second session at 1:30 pm on the same day. If you are already registered for the morning session, do not register for the afternoon session so that they can keep enough space for all who are interested. Both sessions will be recorded and posted publicly to YouTube, and content will be roughly similar within the two sessions. DHS will share Question and Answer (Q&A) sessions from both, and a follow-up Q&A document will be shared next week.

Visit here to register for the afternoon session.

(If the registration link above does not work, please try copying this link directly into your browser: https://events.gcc.teams.microsoft.com/event/9f3d9e64-6d38-45a7-84eb-b0ae2b1aafd9@418e2841-0128-4dd5-9b6c-47fc5a9a1bde)

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The Office of Developmental Programs (ODP) has shared ODPANN 24-014. The purpose of this announcement is to communicate that Temple University Harrisburg Certified Investigator Program and ODP will be facilitating Forums for Certified Investigators (CI) and others involved in the incident investigation process. This also announces the posting of Q&A documents from past CI Forums on myODP. Please view the announcement for information and details.

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The Office of Developmental Programs (ODP) has shared ODPANN 23-082: Registration Now Open for December Certified Investigator (CI) Forum & How to Access CI Forum Question & Answer (Q&A) Documents. This communication announces that the Temple University Harrisburg Certified Investigator Program and ODP will be facilitating forums for CIs and others involved in the incident investigation process. It also confirms the posting of Q&A documents from past CI Forums on MyODP. Please review the announcement for information and details.

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