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Tags Posts tagged with "Service Coordinators"

Service Coordinators

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Public Partnerships, LLC (PPL) announced that they will hold a statewide Service Coordinator (SC) Training webinar on September 8, 2021, from 10:00 am–12:00 pm. This training webinar will address information for SCs who serve participants who utilize Participant-Directed Services.

Agenda topics will include: Program Information, Roles & Responsibilities, Enrollment Process, Authorizations, and Managing Participant Services. To join the webinar, please visit the Microsoft Teams link below. Please contact PPL with any questions regarding this training.

Microsoft Teams link

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The Office of Long-Term Living (OLTL) has scheduled and will be presenting webinars to Service Coordinators (SCs) to provide information about how the implementation of Community HealthChoices (CHC) will impact Attendant Care and Independence Waiver participants under the age of 21.

The implementation of CHC will change the way that Attendant Care and Independence Waiver participants who are under 21 years of age receive their Medicaid waiver services. All Attendant and Independence Waiver participants who live in Phase 3, and are not yet eligible for CHC because they are under 21 years of age, will transition to the OBRA Waiver until they become eligible for CHC.

All Phase 3 (Lehigh/Capital, Northwest, and Northeast counties) SCs serving participants who are under 21 years of age should plan to participate in this webinar.

Please register for one of the following dates:

After registering, you will receive a confirmation email containing information about joining the webinar.

If you have any questions regarding this communication, please contact the OLTL Participant Helpline Monday through Friday at 800-757-5042 from 9:00 am – 12:00 pm and 1:00 pm – 4:00 pm or via email at any time.

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To:  Service Coordinators (SC) who serve participants in the Southeast Region
Subject:  SC Training Materials:  Community HealthChoices (CHC) Implementation for Participant-Directed Services

Below are materials from the August 21, 2018 SC training, CHC Implementation and Participant-Directed Services. The purpose of this presentation was to provide information and process updates to SCs on the implementation of CHC for participants who utilize participant-directed services in the Southeast Region, including Bucks, Chester, Delaware, Montgomery, and Philadelphia counties.

Public Partnerships LLC (PPL) will also complete the following items to assist SCs:

  • Update the PPL Service Coordination Entity (SCE) Training Manual, post it to the PPL website and send it out via the PPL Enrollment Managers.
  • Re-record the training (to eliminate the end-of-presentation Q&A issues) and post it to the PPL website. PPL will notify SCEs that the training is posted to the website when PPL sends out the SCE Training Manual.
  • If PPL receives input from SCEs via the Enrollment Managers, PPL will review comments with the Office of Long-Term Living and CHC Managed Care Organizations to determine a follow-up format for an FAQ document, as applicable. If PPL does create an FAQ, PPL will similarly distribute through the Enrollment Managers and post to the PPL website.

If you have any questions, please contact your PPL Regional Enrollment Manager.

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