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Webinar

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The Incident Reporting Cycle From Discovery to Closure
June 25, 2025
10:00 am – 11:30 am

The purpose of this webinar is to provide a high-level overview of the incident management process, specifically the path of an incident report in the incident reporting system, from discovery through closure.

This includes:

  • Determining the discovery date;
  • Initial reporters;
  • Regulatory timeframes;
  • Management reviews;
  • Impacts of management reviews that result in a “Not Approved” status; and
  • Using the workload dashboard.

Audience: All Interested Stakeholders

Registration information to follow.

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Monday, June 23, 2025
12:00 pm – 1:00 pm EDT; 11:00 am – 12:00 pm CDT;
10:00 am – 11:00 am MDT; 9:00 am – 10:00 am PDT
Register Here

Presenter Bios:

Katherine Bentley, MD
Dr. Bentley is a pediatric physiatrist at Children’s Specialized Hospital. She is the Section Chief of Physiatry, past President of the Medical Staff, Director of the Chronic Pain Program, Director of the Continuing Medical Education Department, and Assistant Director of the Pediatric Rehabilitation Medicine Fellowship.

Dr. Bentley is an associate professor at Rutgers New Jersey Medical School. Dr. Bentley graduated from the Lawrenceville School in 1998 and Middlebury College in 2003. In college, she became an adaptive skiing instructor, which sparked her interest in rehabilitation medicine. Dr. Bentley graduated from New Jersey Medical School in 2007, completed an internship at Morristown Medical Center, and completed both a residency in rehabilitation medicine and fellowship in pediatric rehabilitation medicine at Rutgers New Jersey Medical School. She is also a member of the Women’s Leadership Alliance at RWJBarnabas Health.

Kate Vieni, PT, DPT
Kate Vieni is a pediatric physical therapist at Children’s Specialized Hospital. She works as the supervisor of the inpatient physical therapy department and is the program lead for physical therapy within the chronic pain management program. Kate graduated from Ithaca College with her doctorate in physical therapy in 2006. She received her therapeutic pain specialist certification in 2022 and her fellowship of pain sciences in 2024 through Evidence of Motion.

Kate Hottinger, PhD
Kate Hottinger is a licensed pediatric psychologist and works as the inpatient therapy supervisor for the psychology department at Children’s Specialized Hospital in New Brunswick, NJ. She obtained her graduate training from Ferkauf Graduate School of Psychology. She completed fellowship training in Pediatric Pain Medicine and internship training in Child Clinical Psychology at Children’s National Medical Center in Washington, DC.

Objectives: Following this course, the learner will:

  • Define amplified pain syndromes and identify key characteristics specific to pediatric populations;
  • Describe the foundational principles and considerations of rehabilitative treatment approaches for amplified pain; and
  • Review core concepts of pain neuroscience education to support treatment of patients with amplified pain syndromes.

Audience: This webinar is intended for all interested members of the rehabilitation team.

Level: Beginner – Intermediate

Certificate of Attendance: Certificates of attendance are available for all attendees. No CEs are provided for this course.

Complimentary webinars are a benefit of membership in IPRC/RCPA. Registration fee for non-members is $179. Not a member yet? Consider joining today.

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Thriving Together: The Role of Curated Communities in Transforming Workforce Culture
Free Webinar for RCPA members

Tuesday, June 10, 2025
10:00 am – 11:00 am
Register Here

Creating spaces where professionals feel seen, valued, and supported is critical to fostering thriving workplaces. This session highlights the transformative power of curated communities like the Black Residency Collective and B.W.E.L., which provide unique opportunities for connection, innovation, and growth. These spaces not only nurture a sense of belonging but also serve as vital tools for addressing retention challenges and inspiring organizational change. Participants will walk away with a deeper understanding of how intentional spaces can catalyze resilience and drive collective success in the workforce.

Presenter: Sierra McNeil, MSW
Director of Workforce Development and Philadelphia Connections, NASW-PA President, Equity-Grounded Leadership Fellow

Objectives: Following this course, the learner will:

  • Identify the key elements of curated spaces that foster a sense of belonging among diverse professionals;
  • Analyze the impact of curated spaces on workplace innovation, relationships, and talent retention through real-world examples; and
  • Describe strategies to implement or enhance curated spaces within one’s organization to improve workforce outcomes.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

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Tips for Hiring & How to Write a Winning Job Post
Free webinar for RCPA members

Wednesday, June 18, 2025
10:00 am – 11:00 am
Register Here

This presentation explores effective strategies for hiring and crafting compelling job postings in order to attract top talent. Participants will learn how to identify key monetary and non-monetary benefits of working at an agency, such as health benefits, professional development, and overtime/holiday pay, which enhance employee satisfaction and retention. Additionally, the session will cover best practices for evaluating job posting platforms and recruitment methods to effectively connect with potential applicants. Through interactive discussions, attendees will leave with actionable insights and tools to improve their hiring processes and create job postings that resonate with candidates, ultimately fostering a stronger workforce. Join us to elevate your recruitment strategy and build a thriving organizational culture.

Presenter: Olivia Rodgers, Customer Success Manager and Hiring Specialist, MITC
Olivia has a strong track record of helping agencies streamline and strengthen their hiring processes. Through tailored trainings, hands-on support, and data-informed strategies, she empowers teams to attract, assess, and retain top talent more effectively.

Objectives: Following this course, the learner will:

  • Analyze and summarize three monetary benefits and three non-monetary benefits of working at their agency, and how to include the information in their job postings;
  • Assess job posting strategies by evaluating the effectiveness of job posting platforms and recruitment methods and discussing how the approaches connect with potential applicants and influence the quality of candidate pools; and
  • Craft effective job posts that will engage applicants and highlight key benefits of agency employment.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

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Treating Functional Neurologic Disorder (FND) — “Not Your Parent’s Functional Neurologic Disorder”

Tuesday, May 20, 2025
1:00 pm – 2:00 pm EDT; 12:00 pm – 1:00 pm CDT;
11:00 am – 12:00 pm MDT; 10:00 am – 11:00 am PDT
Register Here

Presenter Bios:

Samuel Zachary, MOT, OTR/L
Sam is an occupational therapist at Children’s Hospital of Philadelphia (CHOP) in the inpatient rehabilitation and amplified musculoskeletal pain syndrome (AMPS) programs. Sam brings experience from a variety of medical-based pediatric settings, including acute care, in-patient rehabilitation, and multi-disciplinary outpatient clinics.

Over the past four years, Sam’s practice has focused on the AMPS Intensive Program and Clinic at CHOP. He is passionate about treating children and adolescents with AMPS, functional neurological disorder, or both. He brings great enthusiasm while sharing his knowledge and best practices for caring for this unique population.

Lori Kile, PTA

Lori is a physical therapist assistant at Children’s Hospital of Philadelphia (CHOP) working in the inpatient rehabilitation and amplified musculoskeletal pain syndrome (AMPS) programs. She began her career at CHOP in 1998 and has dedicated over 25 years of service to the institution. She worked in a variety of pediatric settings, including outpatient, acute care, and inpatient rehab, prior to finding her passion for treating youth and teens with Amplified Musculoskeletal Pain and Functional Neurological Disorder. Lori now specializes with these populations; she is also involved with the International FND society, where she helps to develop deliverables and build the knowledge base regarding the diagnosis. She loves to share her knowledge and lessons learned to build the skills of others and promote best practices in treatment of patients with FND.

Objectives: Following this course, the learner will:

  • Identify recent changes in the understanding, diagnosis, and treatment of pediatric patients with FND.
  • Obtain a best practice framework for treating pediatric patients in the rehabilitation setting.
  • Learn about best practice for measuring outcomes with pediatric patients with FND.

Audience: This webinar is intended for all interested members of the rehabilitation team.

Level: Beginner

Certificate of Attendance: Certificates of attendance are available for all attendees. No CEs are provided for this course.

Complimentary webinars are a benefit of membership in IPRC/RCPA. Registration fee for non-members is $179. Not a member yet? Consider joining today.

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Thriving Together: The Role of Curated Communities in Transforming Workforce Culture
Free Webinar for RCPA members

Tuesday, June 10, 2025
10:00 am – 11:00 am
Register Here

Creating spaces where professionals feel seen, valued, and supported is critical to fostering thriving workplaces. This session highlights the transformative power of curated communities like the Black Residency Collective and B.W.E.L., which provide unique opportunities for connection, innovation, and growth. These spaces not only nurture a sense of belonging but also serve as vital tools for addressing retention challenges and inspiring organizational change. Participants will walk away with a deeper understanding of how intentional spaces can catalyze resilience and drive collective success in the workforce.

Presenter: Sierra McNeil, MSW
Director of Workforce Development and Philadelphia Connections, NASW-PA President, Equity-Grounded Leadership Fellow

Objectives: Following this course, the learner will:

  • Identify the key elements of curated spaces that foster a sense of belonging among diverse professionals;
  • Analyze the impact of curated spaces on workplace innovation, relationships, and talent retention through real-world examples; and
  • Describe strategies to implement or enhance curated spaces within one’s organization to improve workforce outcomes.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

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The Pennsylvania Department of Human Services (DHS) Office of Long-Term Living (OLTL) is offering a webinar on the PA Achieving a Better Life Experience (ABLE) Savings Program on May 21, 2025, from 12:00 pm – 1:00 pm. Register here.

A PA ABLE savings account gives individuals with qualified disabilities and their families and friends a tax-free way to save for a wide range of disability-related expenses while maintaining important benefits. The state and federal tax-free investment options are offered to encourage eligible individuals and their families to save private funds to support health, independence, and quality of life.

Some of the agenda topics will include eligibility requirements for opening a PA ABLE account, federal and state tax benefits of PA ABLE, and how a PA ABLE account interacts with current benefits.

OLTL Service Coordinators, Direct Service Providers, Community HealthChoices (CHC) Managed Care Organization (MCO) staff, and any individuals who work in employment supports are encouraged to participate in this webinar, as it will help them understand the PA ABLE Program and how it can benefit the OLTL participants they serve.

After registering, you will receive a confirmation email containing information about joining the webinar. If you require accommodations to participate in this webinar, please contact OLTL via email.

Questions regarding this webinar should be directed to Randy Loss, OLTL.

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The agenda for the May 7, 2025, Long-Term Services and Supports (LTSS) Subcommittee meeting has been released by the Office of Long-Term Living (OLTL). The meeting will take place from 10:00 am – 1:00 pm in the Forest Room in the Commonwealth Keystone Building located at 400 North Street in Harrisburg. The option to participate via webinar and remote streaming is also available.

To participate in the meeting, please refer to the information below:

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Image by Werner Moser from Pixabay

The Office of Developmental Programs (ODP) is hosting a series of public comment webinars to provide an overview of how ODP proposes to implement Performance-Based Contracting (PBC) for Supports Coordination (SC) services, effective January 1, 2026. Additional proposed changes to the Consolidated, Person/Family Directed Support (P/FDS), and Community Living Waivers that are not related to Performance-Based Contracting will also be covered.

Preregistration is required. Registered participants will have the opportunity to provide verbal comments during the session. Each session will also be held for specific stakeholder groups.

The SCO meeting will be held May 6, 2025, at 1:00 pm – 2:30 pm. You can register here.

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