On January 24, the Office of Long-Term Living (OLTL) sent an email to Community HealthChoices (CHC) providers stating “All OLTL Direct Service Providers will now submit critical incidents into EIM for participants enrolled in CHC.” Pennsylvania Health and Wellness is offering two webinars on March 28 to train providers on using the system.
The webinar will cover:
- Critical Incident Reporting Requirements
- Definition of Critical Incidents
- How to obtain access to EIM
- EIM System Training
If an agency has previously attended this training provided by UPMC or AmeriHealth Caritas, it is not necessary to attend this session.