Many providers continue to experience challenges in accessing the Act 24 reporting tool. We continue to hold December 31, 2020 as the reporting deadline. All providers should attempt to use their assigned access to log on and complete the report prior to the deadline. If a provider is unable to access the tool and has submitted a request for user access by December 31, they will have until January 8, 2021 to complete the required reporting. If you have submitted a request to the appropriate RA account, follow-up will occur. Follow-up, based on volume, can occur between three to five days. If you need to request user access, please complete the DHS COVID Tracking – User Change Request form by December 31.