Effective April 17, 2021, ChildLine has changed the format of the FBI Clearance Result letter. The major change you will observe in the new format is the consolidation of result boxes. Instead of the four checkboxes previously used on the letter, all result letters now display only two boxes and either “ELIGIBLE” or “INELIGIBLE” will be checked.
Any agency that receives these result letters and wishes to verify the validity may contact ChildLine at 717-783-6211 or 877-371-5422. We cannot discuss the specific outcome for the applicant(s) with third parties but can verify receipt of the new letter template.