The Office of Long-Term Living (OLTL) is conducting Service Coordinator (SC) Training Summits November 2026 and January 2027. Each SC Training Summit will take place over two days.
Every SC within your agency is required to attend one of the SC Training Summits.
Topics to be covered at the summits will include:
- SC Responsibilities;
- Onboarding/Transferring/Terminating Participants;
- Person-Centered Service Planning/Individual Service Plan;
- Services Available Through Waiver;
- Care Management Instruments (CMI);
- Service Authorization Forms (SAF);
- Participant Review Tool (PRT); and
- Critical Incident Management.
Please be sure to distribute this email to all of your agency’s SCs and require them to register for one of the two-day sessions.
In accordance with 55 Pa Code §52.14(t) (relating to ongoing responsibilities of providers), enrolled providers are required to participate in trainings mandated by OLTL. Therefore, OLTL’s Quality Management Efficiency Teams will be reviewing completion of these training courses during your agency’s compliance review.
Registration information for the SC Training Summits can be found below. SCs must register separately for each day.
SC Training Summit Session 1
November 2 – 3, 2026
9:00 am – 1:00 pm
Register for Day 1
After registering, you will receive a confirmation email containing information about joining the webinar.
Audio
Participants can use their telephone or computer mic & speakers (VoIP).
United States
+1 (562) 247-8422
Audio Pin
Shown after joining the webinar
Register for Day 2
After registering, you will receive a confirmation email containing information about joining the webinar.
Audio
Participants can use their telephone or computer mic & speakers (VoIP).
United States
+1 (415) 655-0060
Audio Pin
Shown after joining the webinar
Registration for Session 1 must be completed by October 30, 2026.
SC Training Summit Session 2
January 6 – 7, 2027
9:00 am – 1:00 pm
Register for Day 1
After registering, you will receive a confirmation email containing information about joining the webinar.
Audio
Participants can use their telephone or computer mic & speakers (VoIP).
United States
+1 (562) 247-8422
Audio Pin
Shown after joining the webinar
Register for Day 2
After registering, you will receive a confirmation email containing information about joining the webinar.
Audio
Participants can use their telephone or computer mic & speakers (VoIP).
United States
+1 (562) 247-8422
Audio Pin
Shown after joining the webinar
Registration for Session 2 must be completed by December 28, 2026.
If you have any questions, please contact our enrollment unit
via email.
To ensure you receive email communications distributed from the Office of Long-Term Living, please visit the
SC ListServ page to update or register your email address.
